Revised August 22, 2022 (to update mailing address)
Revised April 19, 2021 (to update email addresses and correct typo in Paragraph 2 that had erroneously referred to Paragraph 7 – instead of Paragraph 6)
1. What information does the Site gather and/or track about you?
When you visit the Site, there are two types of identifiable information you might provide to us: (A) information that you share, and (B) website use information collected by us.
1.1 Shared Information. IAReporter collects certain information from you or your subscribing organization (together, “you”) that you provide when you purchase a subscription, such as your name, email address, IP address (if using of IP-recognition access to the website), telephone number, and geographic address. You may also opt in to our mailing list by providing your name and email address in order to receive email alerts from us. We share your name and email address with MailChimp, our email service provider, allowing it to store your contact information and deliver email updates to you.
1.2 Website Use Information. In addition to Shared Information, the Site gathers other website usage information that may be used by IAReporter or shared with third parties as described below. This information may be helpful, for example, for improving the services we offer or for offering products or services to you. Generally this information is collected through traffic data reports and may entail the use of “cookies,” “beacons,” “IP addresses,” or other numeric codes used to identify a computer and/or a computer user. For subscribers, site usage is tied to a unique ID/password and/or their IP addresses/ranges.
- Cookies and beacons: Cookies and beacons are pieces of data stored on the user’s computer. You can refuse most cookies by turning them off in your browser, and you can also set your browser to warn you before accepting cookies. To enhance your experience, the Site employs cookies to recognize you and to simplify your access privileges on the Site, as well as to track usage of the Site. We also contract with certain third-party vendors to provide us with data collection and reporting regarding our users’ activities on the Site – e.g., “traffic analysis.” Users who do not accept cookies from the Site may not be able to fully use the Site.
- IP Addresses and Log Files: The Site also logs IP addresses for systems administration and troubleshooting purposes. (Your IP address indicates the location of your computer on the internet. It is not necessarily a unique personal identifier. However, if you or your organization have previously furnished us with your IP addresses or IP ranges so as to allow for IP-based auto-login, then your IP address willbe identifiable whenever you login to the Site. Similarly, actual subscribers to the Site will be identifiable once they login into the Site.)
2. How can you “opt out” of providing personally identifying information?
3. What does the Site do with the information it gathers and/or tracks?
- Providing services to you. IAReporter uses collected information to provide you with news and related content, including as described in Paragraph 4, and to provide customer support in connection with IAReporter’s services.
- Usage Analysis. IAReporter and its agents may analyze user behavior to measure usage and interest in the various areas of the Site, including for e.g. login sessions, searches, page-views, and time spent on site. Many subscribers demand that we keep statistics on such information so that the relevant decision-making authorities can decide whether annual usage justifies renewal of their subscription.
- E-mail. IAReporter may contact you, including to send you information about the Site or its services. When you sign up for email alerts, we only use your email address to deliver alerts or updates to you.
4. With whom does the Site share the information it gathers?
IAReporter may share the information it gathers with its third party contractors and agents, such as its website developers, data storage providers, subscription management contractors, payment processors, or similar third parties. As described below, IAReporter takes commercially reasonable precautions to protect financial and other personal data, including in its selection of contractors. We may share account usage data with the administrator, librarian or other decision-makers of a subscribing institution, as such persons often request more detailed information about institutional usage for purposes of assessing the ongoing value of the subscription. IAReporter may share all information it gathers with actual or potential successors and, if IAReporter is bought by another company, the personal information it has collected will be one of the assets transferred. We may share information about you (i) if sought by legal process or requested by law enforcement, (ii) in order to protect the rights and property of IAReporter or the safety of our users or the public, or (iii) to protect against unauthorized use of the Site.
5. Cancellations and Refunds
6. Disclosure to EU Residents
We use servers and databases in the U.S. and Canada to serve the news and related content that comprise the subscription, and your information will be processed outside the EU in order to enable such provision. Under the terms of the General Data Protection Regulation (GDPR), EU residents have certain rights in connection with the processing of their personal data by IAReporter. This includes the right to request how personal data is processed, to correct inaccurate personal information, to have personal information erased on specific grounds, and to have the personal data processed by IAReporter available to them in a structured format. To comply with GDPR, we ask that our institutional subscribers that are EU residents contact us at firstname.lastname@example.org so we can put into place our Data Processing Addendum that sets forth in detail our obligations under GDPR and must be executed between the parties. For our individual non-institutional subscribers, we will comply with the GDPR requirements and the rights it provides to data subjects, as defined therein.